@inproceedings{song-wang-2024-like-make,
title = "Would You Like to Make a Donation? A Dialogue System to Persuade You to Donate",
author = "Song, Yuhan and
Wang, Houfeng",
editor = "Calzolari, Nicoletta and
Kan, Min-Yen and
Hoste, Veronique and
Lenci, Alessandro and
Sakti, Sakriani and
Xue, Nianwen",
booktitle = "Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)",
month = may,
year = "2024",
address = "Torino, Italia",
publisher = "ELRA and ICCL",
url = "https://aclanthology.org/2024.lrec-main.1540",
pages = "17707--17717",
abstract = "Persuasive dialogue is a type of dialogue commonly used in human daily life in scenarios such as promotion and sales. Its purpose is to influence the decision, attitude or behavior of another person through the dialogue process. Persuasive automated dialogue systems can be applied in a variety of fields such as charity, business, education, and healthcare. Regardless of their amazing abilities, Large Language Models (LLMs) such as ChatGPT still have limitations in persuasion. There is few research dedicated to persuasive dialogue in the current research of automated dialogue systems. In this paper, we introduce a persuasive automated dialogue system. In the system, a context-aware persuasion strategy selection module makes dialogue system flexibly use different persuasion strategies to persuade users; Then a natural language generation module is used to output a response. We also propose a persuasiveness prediction model to automatically evaluate the persuasiveness of generated text. Experimental results show that our dialogue system can achieve better performance on several automated evaluation metrics than baseline models.",
}
<?xml version="1.0" encoding="UTF-8"?>
<modsCollection xmlns="http://www.loc.gov/mods/v3">
<mods ID="song-wang-2024-like-make">
<titleInfo>
<title>Would You Like to Make a Donation? A Dialogue System to Persuade You to Donate</title>
</titleInfo>
<name type="personal">
<namePart type="given">Yuhan</namePart>
<namePart type="family">Song</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Houfeng</namePart>
<namePart type="family">Wang</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<originInfo>
<dateIssued>2024-05</dateIssued>
</originInfo>
<typeOfResource>text</typeOfResource>
<relatedItem type="host">
<titleInfo>
<title>Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)</title>
</titleInfo>
<name type="personal">
<namePart type="given">Nicoletta</namePart>
<namePart type="family">Calzolari</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Min-Yen</namePart>
<namePart type="family">Kan</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Veronique</namePart>
<namePart type="family">Hoste</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Alessandro</namePart>
<namePart type="family">Lenci</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Sakriani</namePart>
<namePart type="family">Sakti</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Nianwen</namePart>
<namePart type="family">Xue</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<originInfo>
<publisher>ELRA and ICCL</publisher>
<place>
<placeTerm type="text">Torino, Italia</placeTerm>
</place>
</originInfo>
<genre authority="marcgt">conference publication</genre>
</relatedItem>
<abstract>Persuasive dialogue is a type of dialogue commonly used in human daily life in scenarios such as promotion and sales. Its purpose is to influence the decision, attitude or behavior of another person through the dialogue process. Persuasive automated dialogue systems can be applied in a variety of fields such as charity, business, education, and healthcare. Regardless of their amazing abilities, Large Language Models (LLMs) such as ChatGPT still have limitations in persuasion. There is few research dedicated to persuasive dialogue in the current research of automated dialogue systems. In this paper, we introduce a persuasive automated dialogue system. In the system, a context-aware persuasion strategy selection module makes dialogue system flexibly use different persuasion strategies to persuade users; Then a natural language generation module is used to output a response. We also propose a persuasiveness prediction model to automatically evaluate the persuasiveness of generated text. Experimental results show that our dialogue system can achieve better performance on several automated evaluation metrics than baseline models.</abstract>
<identifier type="citekey">song-wang-2024-like-make</identifier>
<location>
<url>https://aclanthology.org/2024.lrec-main.1540</url>
</location>
<part>
<date>2024-05</date>
<extent unit="page">
<start>17707</start>
<end>17717</end>
</extent>
</part>
</mods>
</modsCollection>
%0 Conference Proceedings
%T Would You Like to Make a Donation? A Dialogue System to Persuade You to Donate
%A Song, Yuhan
%A Wang, Houfeng
%Y Calzolari, Nicoletta
%Y Kan, Min-Yen
%Y Hoste, Veronique
%Y Lenci, Alessandro
%Y Sakti, Sakriani
%Y Xue, Nianwen
%S Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)
%D 2024
%8 May
%I ELRA and ICCL
%C Torino, Italia
%F song-wang-2024-like-make
%X Persuasive dialogue is a type of dialogue commonly used in human daily life in scenarios such as promotion and sales. Its purpose is to influence the decision, attitude or behavior of another person through the dialogue process. Persuasive automated dialogue systems can be applied in a variety of fields such as charity, business, education, and healthcare. Regardless of their amazing abilities, Large Language Models (LLMs) such as ChatGPT still have limitations in persuasion. There is few research dedicated to persuasive dialogue in the current research of automated dialogue systems. In this paper, we introduce a persuasive automated dialogue system. In the system, a context-aware persuasion strategy selection module makes dialogue system flexibly use different persuasion strategies to persuade users; Then a natural language generation module is used to output a response. We also propose a persuasiveness prediction model to automatically evaluate the persuasiveness of generated text. Experimental results show that our dialogue system can achieve better performance on several automated evaluation metrics than baseline models.
%U https://aclanthology.org/2024.lrec-main.1540
%P 17707-17717
Markdown (Informal)
[Would You Like to Make a Donation? A Dialogue System to Persuade You to Donate](https://aclanthology.org/2024.lrec-main.1540) (Song & Wang, LREC-COLING 2024)
ACL