@inproceedings{damnati-etal-2015-entre,
    title = "Entre {\'e}crit et oral ? Analyse compar{\'e}e de conversations de type tchat et de conversations t{\'e}l{\'e}phoniques dans un centre de contact client",
    author = "Damnati, G{\'e}raldine  and
      Guerraz, Aleksandra  and
      Charlet, Delphine",
    editor = "Lecarpentier, Jean-Marc  and
      Lucas, Nadine",
    booktitle = "Actes de la 22e conf{\'e}rence sur le Traitement Automatique des Langues Naturelles. Articles courts",
    month = jun,
    year = "2015",
    address = "Caen, France",
    publisher = "ATALA",
    url = "https://aclanthology.org/2015.jeptalnrecital-court.26/",
    pages = "171--177"
}