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    <abstract>Effective, professional and socially competent dialogue of health care providers with their patients is essential to best practice in medicine. To identify, categorize and quantify salient features of patient-provider communication, to model interactive processes in medical encounters and to design digital interactive medical services, two important instruments have been developed: (1) medical interaction analysis systems with the Roter Interaction Analysis System (RIAS) as the most widely used by medical practitioners and (2) dialogue act annotation schemes with ISO 24617-2 as a multidimensional taxonomy of interoperable semantic concepts widely used for corpus annotation and dialogue systems design. Neither instrument fits all purposes. In this paper, we perform a systematic comparative analysis of the categories defined in the RIAS and ISO taxonomies. Overcoming the deficiencies and gaps that were found, we propose a number of extensions to the ISO annotation scheme, making it a powerful analytical and modelling instrument for the analysis, modelling and assessment of medical communication.</abstract>
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%0 Conference Proceedings
%T Adapting the ISO 24617-2 Dialogue Act Annotation Scheme for Modelling Medical Consultations
%A Petukhova, Volha
%A Bunt, Harry
%Y Bunt, Harry
%S Proceedings of the 16th Joint ACL-ISO Workshop on Interoperable Semantic Annotation
%D 2020
%8 May
%I European Language Resources Association
%C Marseille
%@ 979-10-95546-48-1
%G English
%F petukhova-bunt-2020-adapting
%X Effective, professional and socially competent dialogue of health care providers with their patients is essential to best practice in medicine. To identify, categorize and quantify salient features of patient-provider communication, to model interactive processes in medical encounters and to design digital interactive medical services, two important instruments have been developed: (1) medical interaction analysis systems with the Roter Interaction Analysis System (RIAS) as the most widely used by medical practitioners and (2) dialogue act annotation schemes with ISO 24617-2 as a multidimensional taxonomy of interoperable semantic concepts widely used for corpus annotation and dialogue systems design. Neither instrument fits all purposes. In this paper, we perform a systematic comparative analysis of the categories defined in the RIAS and ISO taxonomies. Overcoming the deficiencies and gaps that were found, we propose a number of extensions to the ISO annotation scheme, making it a powerful analytical and modelling instrument for the analysis, modelling and assessment of medical communication.
%U https://aclanthology.org/2020.isa-1.9
%P 75-87

Markdown (Informal)

[Adapting the ISO 24617-2 Dialogue Act Annotation Scheme for Modelling Medical Consultations](https://aclanthology.org/2020.isa-1.9) (Petukhova & Bunt, ISA 2020)

• Adapting the ISO 24617-2 Dialogue Act Annotation Scheme for Modelling Medical Consultations (Petukhova & Bunt, ISA 2020)

ACL

• Volha Petukhova and Harry Bunt. 2020. Adapting the ISO 24617-2 Dialogue Act Annotation Scheme for Modelling Medical Consultations. In Proceedings of the 16th Joint ACL-ISO Workshop on Interoperable Semantic Annotation, pages 75–87, Marseille. European Language Resources Association.