@inproceedings{zhang-etal-2021-kers-knowledge, title = "{KERS}: A Knowledge-Enhanced Framework for Recommendation Dialog Systems with Multiple Subgoals", author = "Zhang, Jun and Yang, Yan and Chen, Chencai and He, Liang and Yu, Zhou", editor = "Moens, Marie-Francine and Huang, Xuanjing and Specia, Lucia and Yih, Scott Wen-tau", booktitle = "Findings of the Association for Computational Linguistics: EMNLP 2021", month = nov, year = "2021", address = "Punta Cana, Dominican Republic", publisher = "Association for Computational Linguistics", url = "https://aclanthology.org/2021.findings-emnlp.94/", doi = "10.18653/v1/2021.findings-emnlp.94", pages = "1092--1101" }