@inproceedings{ventoura-etal-2021-theano,
title = "Theano: A {G}reek-speaking conversational agent for {COVID}-19",
author = "Ventoura, Nikoletta and
Palios, Kosmas and
Vasilakis, Yannis and
Paraskevopoulos, Georgios and
Katsamanis, Nassos and
Katsouros, Vassilis",
editor = "Field, Anjalie and
Prabhumoye, Shrimai and
Sap, Maarten and
Jin, Zhijing and
Zhao, Jieyu and
Brockett, Chris",
booktitle = "Proceedings of the 1st Workshop on NLP for Positive Impact",
month = aug,
year = "2021",
address = "Online",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2021.nlp4posimpact-1.5",
doi = "10.18653/v1/2021.nlp4posimpact-1.5",
pages = "36--46",
abstract = "Conversational Agents (CAs) can be a proxy for disseminating information and providing support to the public, especially in times of crisis. CAs can scale to reach larger numbers of end-users than human operators, while they can offer information interactively and engagingly. In this work, we present Theano, a Greek-speaking virtual assistant for COVID-19. Theano presents users with COVID-19 statistics and facts and informs users about the best health practices as well as the latest COVID-19 related guidelines. Additionally, Theano provides support to end-users by helping them self-assess their symptoms and redirecting them to first-line health workers. The relevant, localized information that Theano provides, makes it a valuable tool for combating COVID-19 in Greece. Theano has already conversed with different users in more than 170 different conversations through a web interface as a chatbot and over the phone as a voice bot.",
}
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%0 Conference Proceedings
%T Theano: A Greek-speaking conversational agent for COVID-19
%A Ventoura, Nikoletta
%A Palios, Kosmas
%A Vasilakis, Yannis
%A Paraskevopoulos, Georgios
%A Katsamanis, Nassos
%A Katsouros, Vassilis
%Y Field, Anjalie
%Y Prabhumoye, Shrimai
%Y Sap, Maarten
%Y Jin, Zhijing
%Y Zhao, Jieyu
%Y Brockett, Chris
%S Proceedings of the 1st Workshop on NLP for Positive Impact
%D 2021
%8 August
%I Association for Computational Linguistics
%C Online
%F ventoura-etal-2021-theano
%X Conversational Agents (CAs) can be a proxy for disseminating information and providing support to the public, especially in times of crisis. CAs can scale to reach larger numbers of end-users than human operators, while they can offer information interactively and engagingly. In this work, we present Theano, a Greek-speaking virtual assistant for COVID-19. Theano presents users with COVID-19 statistics and facts and informs users about the best health practices as well as the latest COVID-19 related guidelines. Additionally, Theano provides support to end-users by helping them self-assess their symptoms and redirecting them to first-line health workers. The relevant, localized information that Theano provides, makes it a valuable tool for combating COVID-19 in Greece. Theano has already conversed with different users in more than 170 different conversations through a web interface as a chatbot and over the phone as a voice bot.
%R 10.18653/v1/2021.nlp4posimpact-1.5
%U https://aclanthology.org/2021.nlp4posimpact-1.5
%U https://doi.org/10.18653/v1/2021.nlp4posimpact-1.5
%P 36-46
Markdown (Informal)
[Theano: A Greek-speaking conversational agent for COVID-19](https://aclanthology.org/2021.nlp4posimpact-1.5) (Ventoura et al., NLP4PI 2021)
ACL
- Nikoletta Ventoura, Kosmas Palios, Yannis Vasilakis, Georgios Paraskevopoulos, Nassos Katsamanis, and Vassilis Katsouros. 2021. Theano: A Greek-speaking conversational agent for COVID-19. In Proceedings of the 1st Workshop on NLP for Positive Impact, pages 36–46, Online. Association for Computational Linguistics.