Dialogue Corpus Construction Considering Modality and Social Relationships in Building Common Ground

Yuki Furuya, Koki Saito, Kosuke Ogura, Koh Mitsuda, Ryuichiro Higashinaka, Kazunori Takashio


Abstract
Building common ground with users is essential for dialogue agent systems and robots to interact naturally with people. While a few previous studies have investigated the process of building common ground in human-human dialogue, most of them have been conducted on the basis of text chat. In this study, we constructed a dialogue corpus to investigate the process of building common ground with a particular focus on the modality of dialogue and the social relationship between the participants in the process of building common ground, which are important but have not been investigated in the previous work. The results of our analysis suggest that adding the modality or developing the relationship between workers speeds up the building of common ground. Specifically, regarding the modality, the presence of video rather than only audio may unconsciously facilitate work, and as for the relationship, it is easier to convey information about emotions and turn-taking among friends than in first meetings. These findings and the corpus should prove useful for developing a system to support remote communication.
Anthology ID:
2022.lrec-1.435
Volume:
Proceedings of the Thirteenth Language Resources and Evaluation Conference
Month:
June
Year:
2022
Address:
Marseille, France
Editors:
Nicoletta Calzolari, Frédéric Béchet, Philippe Blache, Khalid Choukri, Christopher Cieri, Thierry Declerck, Sara Goggi, Hitoshi Isahara, Bente Maegaard, Joseph Mariani, Hélène Mazo, Jan Odijk, Stelios Piperidis
Venue:
LREC
SIG:
Publisher:
European Language Resources Association
Note:
Pages:
4088–4095
Language:
URL:
https://aclanthology.org/2022.lrec-1.435
DOI:
Bibkey:
Cite (ACL):
Yuki Furuya, Koki Saito, Kosuke Ogura, Koh Mitsuda, Ryuichiro Higashinaka, and Kazunori Takashio. 2022. Dialogue Corpus Construction Considering Modality and Social Relationships in Building Common Ground. In Proceedings of the Thirteenth Language Resources and Evaluation Conference, pages 4088–4095, Marseille, France. European Language Resources Association.
Cite (Informal):
Dialogue Corpus Construction Considering Modality and Social Relationships in Building Common Ground (Furuya et al., LREC 2022)
Copy Citation:
PDF:
https://aclanthology.org/2022.lrec-1.435.pdf