@inproceedings{jia-etal-2022-e,
title = "{E}-{C}onv{R}ec: A Large-Scale Conversational Recommendation Dataset for {E}-Commerce Customer Service",
author = "Jia, Meihuizi and
Liu, Ruixue and
Wang, Peiying and
Song, Yang and
Xi, Zexi and
Li, Haobin and
Shen, Xin and
Chen, Meng and
Pang, Jinhui and
He, Xiaodong",
editor = "Calzolari, Nicoletta and
B{\'e}chet, Fr{\'e}d{\'e}ric and
Blache, Philippe and
Choukri, Khalid and
Cieri, Christopher and
Declerck, Thierry and
Goggi, Sara and
Isahara, Hitoshi and
Maegaard, Bente and
Mariani, Joseph and
Mazo, H{\'e}l{\`e}ne and
Odijk, Jan and
Piperidis, Stelios",
booktitle = "Proceedings of the Thirteenth Language Resources and Evaluation Conference",
month = jun,
year = "2022",
address = "Marseille, France",
publisher = "European Language Resources Association",
url = "https://aclanthology.org/2022.lrec-1.622",
pages = "5787--5796",
abstract = "There has been a growing interest in developing conversational recommendation system (CRS), which provides valuable recommendations to users through conversations. Compared to the traditional recommendation, it advocates wealthier interactions and provides possibilities to obtain users{'} exact preferences explicitly. Nevertheless, the corresponding research on this topic is limited due to the lack of broad-coverage dialogue corpus, especially real-world dialogue corpus. To handle this issue and facilitate our exploration, we construct E-ConvRec, an authentic Chinese dialogue dataset consisting of over 25k dialogues and 770k utterances, which contains user profile, product knowledge base (KB), and multiple sequential real conversations between users and recommenders. Next, we explore conversational recommendation in a real scene from multiple facets based on the dataset. Therefore, we particularly design three tasks: user preference recognition, dialogue management, and personalized recommendation. In the light of the three tasks, we establish baseline results on E-ConvRec to facilitate future studies.",
}
<?xml version="1.0" encoding="UTF-8"?>
<modsCollection xmlns="http://www.loc.gov/mods/v3">
<mods ID="jia-etal-2022-e">
<titleInfo>
<title>E-ConvRec: A Large-Scale Conversational Recommendation Dataset for E-Commerce Customer Service</title>
</titleInfo>
<name type="personal">
<namePart type="given">Meihuizi</namePart>
<namePart type="family">Jia</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Ruixue</namePart>
<namePart type="family">Liu</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Peiying</namePart>
<namePart type="family">Wang</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Yang</namePart>
<namePart type="family">Song</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Zexi</namePart>
<namePart type="family">Xi</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Haobin</namePart>
<namePart type="family">Li</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Xin</namePart>
<namePart type="family">Shen</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Meng</namePart>
<namePart type="family">Chen</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Jinhui</namePart>
<namePart type="family">Pang</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Xiaodong</namePart>
<namePart type="family">He</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<originInfo>
<dateIssued>2022-06</dateIssued>
</originInfo>
<typeOfResource>text</typeOfResource>
<relatedItem type="host">
<titleInfo>
<title>Proceedings of the Thirteenth Language Resources and Evaluation Conference</title>
</titleInfo>
<name type="personal">
<namePart type="given">Nicoletta</namePart>
<namePart type="family">Calzolari</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Frédéric</namePart>
<namePart type="family">Béchet</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Philippe</namePart>
<namePart type="family">Blache</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Khalid</namePart>
<namePart type="family">Choukri</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Christopher</namePart>
<namePart type="family">Cieri</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Thierry</namePart>
<namePart type="family">Declerck</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Sara</namePart>
<namePart type="family">Goggi</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Hitoshi</namePart>
<namePart type="family">Isahara</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Bente</namePart>
<namePart type="family">Maegaard</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Joseph</namePart>
<namePart type="family">Mariani</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Hélène</namePart>
<namePart type="family">Mazo</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Jan</namePart>
<namePart type="family">Odijk</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Stelios</namePart>
<namePart type="family">Piperidis</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<originInfo>
<publisher>European Language Resources Association</publisher>
<place>
<placeTerm type="text">Marseille, France</placeTerm>
</place>
</originInfo>
<genre authority="marcgt">conference publication</genre>
</relatedItem>
<abstract>There has been a growing interest in developing conversational recommendation system (CRS), which provides valuable recommendations to users through conversations. Compared to the traditional recommendation, it advocates wealthier interactions and provides possibilities to obtain users’ exact preferences explicitly. Nevertheless, the corresponding research on this topic is limited due to the lack of broad-coverage dialogue corpus, especially real-world dialogue corpus. To handle this issue and facilitate our exploration, we construct E-ConvRec, an authentic Chinese dialogue dataset consisting of over 25k dialogues and 770k utterances, which contains user profile, product knowledge base (KB), and multiple sequential real conversations between users and recommenders. Next, we explore conversational recommendation in a real scene from multiple facets based on the dataset. Therefore, we particularly design three tasks: user preference recognition, dialogue management, and personalized recommendation. In the light of the three tasks, we establish baseline results on E-ConvRec to facilitate future studies.</abstract>
<identifier type="citekey">jia-etal-2022-e</identifier>
<location>
<url>https://aclanthology.org/2022.lrec-1.622</url>
</location>
<part>
<date>2022-06</date>
<extent unit="page">
<start>5787</start>
<end>5796</end>
</extent>
</part>
</mods>
</modsCollection>
%0 Conference Proceedings
%T E-ConvRec: A Large-Scale Conversational Recommendation Dataset for E-Commerce Customer Service
%A Jia, Meihuizi
%A Liu, Ruixue
%A Wang, Peiying
%A Song, Yang
%A Xi, Zexi
%A Li, Haobin
%A Shen, Xin
%A Chen, Meng
%A Pang, Jinhui
%A He, Xiaodong
%Y Calzolari, Nicoletta
%Y Béchet, Frédéric
%Y Blache, Philippe
%Y Choukri, Khalid
%Y Cieri, Christopher
%Y Declerck, Thierry
%Y Goggi, Sara
%Y Isahara, Hitoshi
%Y Maegaard, Bente
%Y Mariani, Joseph
%Y Mazo, Hélène
%Y Odijk, Jan
%Y Piperidis, Stelios
%S Proceedings of the Thirteenth Language Resources and Evaluation Conference
%D 2022
%8 June
%I European Language Resources Association
%C Marseille, France
%F jia-etal-2022-e
%X There has been a growing interest in developing conversational recommendation system (CRS), which provides valuable recommendations to users through conversations. Compared to the traditional recommendation, it advocates wealthier interactions and provides possibilities to obtain users’ exact preferences explicitly. Nevertheless, the corresponding research on this topic is limited due to the lack of broad-coverage dialogue corpus, especially real-world dialogue corpus. To handle this issue and facilitate our exploration, we construct E-ConvRec, an authentic Chinese dialogue dataset consisting of over 25k dialogues and 770k utterances, which contains user profile, product knowledge base (KB), and multiple sequential real conversations between users and recommenders. Next, we explore conversational recommendation in a real scene from multiple facets based on the dataset. Therefore, we particularly design three tasks: user preference recognition, dialogue management, and personalized recommendation. In the light of the three tasks, we establish baseline results on E-ConvRec to facilitate future studies.
%U https://aclanthology.org/2022.lrec-1.622
%P 5787-5796
Markdown (Informal)
[E-ConvRec: A Large-Scale Conversational Recommendation Dataset for E-Commerce Customer Service](https://aclanthology.org/2022.lrec-1.622) (Jia et al., LREC 2022)
ACL
- Meihuizi Jia, Ruixue Liu, Peiying Wang, Yang Song, Zexi Xi, Haobin Li, Xin Shen, Meng Chen, Jinhui Pang, and Xiaodong He. 2022. E-ConvRec: A Large-Scale Conversational Recommendation Dataset for E-Commerce Customer Service. In Proceedings of the Thirteenth Language Resources and Evaluation Conference, pages 5787–5796, Marseille, France. European Language Resources Association.