@inproceedings{marcuzzo-etal-2022-multi,
    title = "A multi-level approach for hierarchical Ticket Classification",
    author = "Marcuzzo, Matteo  and
      Zangari, Alessandro  and
      Schiavinato, Michele  and
      Giudice, Lorenzo  and
      Gasparetto, Andrea  and
      Albarelli, Andrea",
    booktitle = "Proceedings of the Eighth Workshop on Noisy User-generated Text (W-NUT 2022)",
    month = oct,
    year = "2022",
    address = "Gyeongju, Republic of Korea",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/2022.wnut-1.22/",
    pages = "201--214"
}