@inproceedings{zhou-etal-2024-llm-feature,
title = "An {LLM} Feature-based Framework for Dialogue Constructiveness Assessment",
author = "Zhou, Lexin and
Farag, Youmna and
Vlachos, Andreas",
editor = "Al-Onaizan, Yaser and
Bansal, Mohit and
Chen, Yun-Nung",
booktitle = "Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing",
month = nov,
year = "2024",
address = "Miami, Florida, USA",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2024.emnlp-main.308/",
doi = "10.18653/v1/2024.emnlp-main.308",
pages = "5389--5409",
abstract = "Research on dialogue constructiveness assessment focuses on (i) analysing conversational factors that influence individuals to take specific actions, win debates, change their perspectives or broaden their open-mindedness and (ii) predicting constructiveness outcomes following dialogues for such use cases. These objectives can be achieved by training either interpretable feature-based models (which often involve costly human annotations) or neural models such as pre-trained language models (which have empirically shown higher task accuracy but lack interpretability). In this paper we propose an LLM feature-based framework for dialogue constructiveness assessment that combines the strengths of feature-based and neural approaches, while mitigating their downsides. The framework first defines a set of dataset-independent and interpretable linguistic features, which can be extracted by both prompting an LLM and simple heuristics. Such features are then used to train LLM feature-based models. We apply this framework to three datasets of dialogue constructiveness and find that our LLM feature-based models outperform or performs at least as well as standard feature-based models and neural models. We also find that the LLM feature-based model learns more robust prediction rules instead of relying on superficial shortcuts, which often trouble neural models."
}
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<abstract>Research on dialogue constructiveness assessment focuses on (i) analysing conversational factors that influence individuals to take specific actions, win debates, change their perspectives or broaden their open-mindedness and (ii) predicting constructiveness outcomes following dialogues for such use cases. These objectives can be achieved by training either interpretable feature-based models (which often involve costly human annotations) or neural models such as pre-trained language models (which have empirically shown higher task accuracy but lack interpretability). In this paper we propose an LLM feature-based framework for dialogue constructiveness assessment that combines the strengths of feature-based and neural approaches, while mitigating their downsides. The framework first defines a set of dataset-independent and interpretable linguistic features, which can be extracted by both prompting an LLM and simple heuristics. Such features are then used to train LLM feature-based models. We apply this framework to three datasets of dialogue constructiveness and find that our LLM feature-based models outperform or performs at least as well as standard feature-based models and neural models. We also find that the LLM feature-based model learns more robust prediction rules instead of relying on superficial shortcuts, which often trouble neural models.</abstract>
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%0 Conference Proceedings
%T An LLM Feature-based Framework for Dialogue Constructiveness Assessment
%A Zhou, Lexin
%A Farag, Youmna
%A Vlachos, Andreas
%Y Al-Onaizan, Yaser
%Y Bansal, Mohit
%Y Chen, Yun-Nung
%S Proceedings of the 2024 Conference on Empirical Methods in Natural Language Processing
%D 2024
%8 November
%I Association for Computational Linguistics
%C Miami, Florida, USA
%F zhou-etal-2024-llm-feature
%X Research on dialogue constructiveness assessment focuses on (i) analysing conversational factors that influence individuals to take specific actions, win debates, change their perspectives or broaden their open-mindedness and (ii) predicting constructiveness outcomes following dialogues for such use cases. These objectives can be achieved by training either interpretable feature-based models (which often involve costly human annotations) or neural models such as pre-trained language models (which have empirically shown higher task accuracy but lack interpretability). In this paper we propose an LLM feature-based framework for dialogue constructiveness assessment that combines the strengths of feature-based and neural approaches, while mitigating their downsides. The framework first defines a set of dataset-independent and interpretable linguistic features, which can be extracted by both prompting an LLM and simple heuristics. Such features are then used to train LLM feature-based models. We apply this framework to three datasets of dialogue constructiveness and find that our LLM feature-based models outperform or performs at least as well as standard feature-based models and neural models. We also find that the LLM feature-based model learns more robust prediction rules instead of relying on superficial shortcuts, which often trouble neural models.
%R 10.18653/v1/2024.emnlp-main.308
%U https://aclanthology.org/2024.emnlp-main.308/
%U https://doi.org/10.18653/v1/2024.emnlp-main.308
%P 5389-5409
Markdown (Informal)
[An LLM Feature-based Framework for Dialogue Constructiveness Assessment](https://aclanthology.org/2024.emnlp-main.308/) (Zhou et al., EMNLP 2024)
ACL