@inproceedings{mahato-etal-2024-exploring,
    title = "Exploring User Dissatisfaction: Taxonomy of Implicit Negative Feedback in Virtual Assistants",
    author = "Mahato, Moushumi  and
      Kumar, Avinash  and
      Singh, Kartikey  and
      Nabi, Javaid  and
      Saha, Debojyoti  and
      Singh, Krishna",
    editor = "Lalitha Devi, Sobha  and
      Arora, Karunesh",
    booktitle = "Proceedings of the 21st International Conference on Natural Language Processing (ICON)",
    month = dec,
    year = "2024",
    address = "AU-KBC Research Centre, Chennai, India",
    publisher = "NLP Association of India (NLPAI)",
    url = "https://aclanthology.org/2024.icon-1.26/",
    pages = "230--242"
}