@inproceedings{mundra-etal-2024-value,
    title = "Value to User`s Voice: A Generative {AI} Framework for Actionable Insights from Customer Reviews in Consumer Electronics",
    author = "Mundra, Radhika  and
      Kukreja, Bhavesh  and
      Dastidar, Aritra Ghosh  and
      Singh, Kartikey  and
      Nabi, Javaid",
    editor = "Lalitha Devi, Sobha  and
      Arora, Karunesh",
    booktitle = "Proceedings of the 21st International Conference on Natural Language Processing (ICON)",
    month = dec,
    year = "2024",
    address = "AU-KBC Research Centre, Chennai, India",
    publisher = "NLP Association of India (NLPAI)",
    url = "https://aclanthology.org/2024.icon-1.39/",
    pages = "337--348"
}