@inproceedings{higashinaka-etal-2015-fatal,
    title = "Fatal or not? Finding errors that lead to dialogue breakdowns in chat-oriented dialogue systems",
    author = "Higashinaka, Ryuichiro  and
      Mizukami, Masahiro  and
      Funakoshi, Kotaro  and
      Araki, Masahiro  and
      Tsukahara, Hiroshi  and
      Kobayashi, Yuka",
    editor = "M{\`a}rquez, Llu{\'i}s  and
      Callison-Burch, Chris  and
      Su, Jian",
    booktitle = "Proceedings of the 2015 Conference on Empirical Methods in Natural Language Processing",
    month = sep,
    year = "2015",
    address = "Lisbon, Portugal",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/D15-1268/",
    doi = "10.18653/v1/D15-1268",
    pages = "2243--2248"
}