@inproceedings{oneill-mctear-1999-object,
    title = "An Object-Oriented Approach to the Design of Dialogue Management Functionality",
    author = "O{'}Neill, Ian M.  and
      McTear, Michael F.",
    editor = "Thompson, Henry S.  and
      Lascarides, Alex",
    booktitle = "Ninth Conference of the {E}uropean Chapter of the Association for Computational Linguistics",
    month = jun,
    year = "1999",
    address = "Bergen, Norway",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/E99-1004/",
    pages = "23--29"
}