@inproceedings{chai-etal-2001-conversational,
    title = "A Conversational Interface for Online Shopping",
    author = "Chai, Joyce  and
      Horvath, Veronika  and
      Kambhatla, Nanda  and
      Nicolov, Nicolas  and
      Stys-Budzikowska, Margo",
    booktitle = "Proceedings of the First International Conference on Human Language Technology Research",
    year = "2001",
    url = "https://aclanthology.org/H01-1012/"
}