@article{carletta-etal-1997-reliability,
    title = "The Reliability of a Dialogue Structure Coding Scheme",
    author = "Carletta, Jean  and
      Isard, Amy  and
      Isard, Stephen  and
      Kowtko, Jacqueline C.  and
      Doherty-Sneddon, Gwyneth  and
      Anderson, Anne H.",
    editor = "Hirschberg, Julia",
    journal = "Computational Linguistics",
    volume = "23",
    number = "1",
    year = "1997",
    address = "Cambridge, MA",
    publisher = "MIT Press",
    url = "https://aclanthology.org/J97-1002/",
    pages = "13--31"
}