@inproceedings{meteer-etal-2019-tools,
    title = "Are the Tools up to the Task? an Evaluation of Commercial Dialog Tools in Developing Conversational Enterprise-grade Dialog Systems",
    author = "Meteer, Marie  and
      Hickey, Meghan  and
      Rothberg, Carmi  and
      Nahamoo, David  and
      Eide Kislal, Ellen",
    editor = "Loukina, Anastassia  and
      Morales, Michelle  and
      Kumar, Rohit",
    booktitle = "Proceedings of the 2019 Conference of the North {A}merican Chapter of the Association for Computational Linguistics: Human Language Technologies, Volume 2 (Industry Papers)",
    month = jun,
    year = "2019",
    address = "Minneapolis, Minnesota",
    publisher = "Association for Computational Linguistics",
    url = "https://aclanthology.org/N19-2014/",
    doi = "10.18653/v1/N19-2014",
    pages = "106--113"
}