In task-oriented conversational AI evaluation, unsupervised methods poorly correlate with human judgments, and supervised approaches lack generalization. Recent advances in large language models (LLMs) show robust zero- and few-shot capabilities across NLP tasks. Our paper explores using LLMs for automated dialogue quality evaluation, experimenting with various configurations on public and proprietary datasets. Manipulating factors such as model size, in-context examples, and selection techniques, we examine “chain-of-thought” (CoT) reasoning and label extraction procedures. Our results show that (1) larger models yield more accurate dialogue labels; (2) algorithmic selection of in-context examples outperforms random selection,; (3) CoT reasoning where an LLM is asked to provide justifications before outputting final labels improves performance; and (4) fine-tuned LLMs outperform out-of-the-box ones. In addition, we find that suitably tuned LLMs exhibit high accuracy in dialogue evaluation compared to human judgments.
This paper presents the results of the newstranslation task, the multilingual low-resourcetranslation for Indo-European languages, thetriangular translation task, and the automaticpost-editing task organised as part of the Con-ference on Machine Translation (WMT) 2021.In the news task, participants were asked tobuild machine translation systems for any of10 language pairs, to be evaluated on test setsconsisting mainly of news stories. The taskwas also opened up to additional test suites toprobe specific aspects of translation.
We present MeetDot, a videoconferencing system with live translation captions overlaid on screen. The system aims to facilitate conversation between people who speak different languages, thereby reducing communication barriers between multilingual participants. Currently, our system supports speech and captions in 4 languages and combines automatic speech recognition (ASR) and machine translation (MT) in a cascade. We use the re-translation strategy to translate the streamed speech, resulting in caption flicker. Additionally, our system has very strict latency requirements to have acceptable call quality. We implement several features to enhance user experience and reduce their cognitive load, such as smooth scrolling captions and reducing caption flicker. The modular architecture allows us to integrate different ASR and MT services in our backend. Our system provides an integrated evaluation suite to optimize key intrinsic evaluation metrics such as accuracy, latency and erasure. Finally, we present an innovative cross-lingual word-guessing game as an extrinsic evaluation metric to measure end-to-end system performance. We plan to make our system open-source for research purposes.
Web-crawled data provides a good source of parallel corpora for training machine translation models. It is automatically obtained, but extremely noisy, and recent work shows that neural machine translation systems are more sensitive to noise than traditional statistical machine translation methods. In this paper, we propose a novel approach to filter out noisy sentence pairs from web-crawled corpora via pre-trained language models. We measure sentence parallelism by leveraging the multilingual capability of BERT and use the Generative Pre-training (GPT) language model as a domain filter to balance data domains. We evaluate the proposed method on the WMT 2018 Parallel Corpus Filtering shared task, and on our own web-crawled Japanese-Chinese parallel corpus. Our method significantly outperforms baselines and achieves a new state-of-the-art. In an unsupervised setting, our method achieves comparable performance to the top-1 supervised method. We also evaluate on a web-crawled Japanese-Chinese parallel corpus that we make publicly available.
The evaluation campaign of the International Conference on Spoken Language Translation (IWSLT 2020) featured this year six challenge tracks: (i) Simultaneous speech translation, (ii) Video speech translation, (iii) Offline speech translation, (iv) Conversational speech translation, (v) Open domain translation, and (vi) Non-native speech translation. A total of teams participated in at least one of the tracks. This paper introduces each track’s goal, data and evaluation metrics, and reports the results of the received submissions.
Noise is inherent in real world datasets and modeling noise is critical during training as it is effective in regularization. Recently, novel semi-supervised deep learning techniques have demonstrated tremendous potential when learning with very limited labeled training data in image processing tasks. A critical aspect of these semi-supervised learning techniques is augmenting the input or the network with noise to be able to learn robust models. While modeling noise is relatively straightforward in continuous domains such as image classification, it is not immediately apparent how noise can be modeled in discrete domains such as language. Our work aims to address this gap by exploring different noise strategies for the semi-supervised named entity classification task, including statistical methods such as adding Gaussian noise to input embeddings, and linguistically-inspired ones such as dropping words and replacing words with their synonyms. We compare their performance on two benchmark datasets (OntoNotes and CoNLL) for named entity classification. Our results indicate that noise strategies that are linguistically informed perform at least as well as statistical approaches, while being simpler and requiring minimal tuning.
Building causal models of complicated phenomena such as food insecurity is currently a slow and labor-intensive manual process. In this paper, we introduce an approach that builds executable probabilistic models from raw, free text. The proposed approach is implemented through three systems: Eidos, INDRA, and Delphi. Eidos is an open-domain machine reading system designed to extract causal relations from natural language. It is rule-based, allowing for rapid domain transfer, customizability, and interpretability. INDRA aggregates multiple sources of causal information and performs assembly to create a coherent knowledge base and assess its reliability. This assembled knowledge serves as the starting point for modeling. Delphi is a modeling framework that assembles quantified causal fragments and their contexts into executable probabilistic models that respect the semantics of the original text, and can be used to support decision making.
We propose a lightly-supervised approach for information extraction, in particular named entity classification, which combines the benefits of traditional bootstrapping, i.e., use of limited annotations and interpretability of extraction patterns, with the robust learning approaches proposed in representation learning. Our algorithm iteratively learns custom embeddings for both the multi-word entities to be extracted and the patterns that match them from a few example entities per category. We demonstrate that this representation-based approach outperforms three other state-of-the-art bootstrapping approaches on two datasets: CoNLL-2003 and OntoNotes. Additionally, using these embeddings, our approach outputs a globally-interpretable model consisting of a decision list, by ranking patterns based on their proximity to the average entity embedding in a given class. We show that this interpretable model performs close to our complete bootstrapping model, proving that representation learning can be used to produce interpretable models with small loss in performance. This decision list can be edited by human experts to mitigate some of that loss and in some cases outperform the original model.
Generating a large amount of training data for information extraction (IE) is either costly (if annotations are created manually), or runs the risk of introducing noisy instances (if distant supervision is used). On the other hand, semi-supervised learning (SSL) is a cost-efficient solution to combat lack of training data. In this paper, we adapt Mean Teacher (Tarvainen and Valpola, 2017), a denoising SSL framework to extract semantic relations between pairs of entities. We explore the sweet spot of amount of supervision required for good performance on this binary relation extraction task. Additionally, different syntax representations are incorporated into our models to enhance the learned representation of sentences. We evaluate our approach on the Google-IISc Distant Supervision (GDS) dataset, which removes test data noise present in all previous distance supervision datasets, which makes it a reliable evaluation benchmark (Jat et al., 2017). Our results show that the SSL Mean Teacher approach nears the performance of fully-supervised approaches even with only 10% of the labeled corpus. Further, the syntax-aware model outperforms other syntax-free approaches across all levels of supervision.
Several semi-supervised representation learning methods have been proposed recently that mitigate the drawbacks of traditional bootstrapping: they reduce the amount of semantic drift introduced by iterative approaches through one-shot learning; others address the sparsity of data through the learning of custom, dense representation for the information modeled. In this work, we are the first to adapt three of these methods, most of which have been originally proposed for image processing, to an information extraction task, specifically, named entity classification. Further, we perform a rigorous comparative analysis on two distinct datasets. Our analysis yields several important observations. First, all representation learning methods outperform state-of-the-art semi-supervised methods that do not rely on representation learning. To the best of our knowledge, we report the latest state-of-the-art results on the semi-supervised named entity classification task. Second, one-shot learning methods clearly outperform iterative representation learning approaches. Lastly, one of the best performers relies on the mean teacher framework (Tarvainen and Valpola, 2017), a simple teacher/student approach that is independent of the underlying task-specific model.
We propose a novel approach to semi-supervised learning for information extraction that uses ladder networks (Rasmus et al., 2015). In particular, we focus on the task of named entity classification, defined as identifying the correct label (e.g., person or organization name) of an entity mention in a given context. Our approach is simple, efficient and has the benefit of being robust to semantic drift, a dominant problem in most semi-supervised learning systems. We empirically demonstrate the superior performance of our system compared to the state-of-the-art on two standard datasets for named entity classification. We obtain between 62% and 200% improvement over the state-of-art baseline on these two datasets.
We challenge a common assumption in active learning, that a list-based interface populated by informative samples provides for efficient and effective data annotation. We show how a 2D scatterplot populated with diverse and representative samples can yield improved models given the same time budget. We consider this for bootstrapping-based information extraction, in particular named entity classification, where human and machine jointly label data. To enable effective data annotation in a scatterplot, we have developed an embedding-based bootstrapping model that learns the distributional similarity of entities through the patterns that match them in a large data corpus, while being discriminative with respect to human-labeled and machine-promoted entities. We conducted a user study to assess the effectiveness of these different interfaces, and analyze bootstrapping performance in terms of human labeling accuracy, label quantity, and labeling consensus across multiple users. Our results suggest that supervision acquired from the scatterplot interface, despite being noisier, yields improvements in classification performance compared with the list interface, due to a larger quantity of supervision acquired.