The large-scale conversational recommendation dataset is pivotal for the development of conversational recommender systems (CRS). Most existing CRS datasets suffers from the problems of data inextensibility and semantic inconsistency. To tackle these limitations and establish a benchmark in the conversational recommendation scenario, in this paper, we introduce the LLM-REDIAL dataset to facilitate the research in CRS. LLM-REDIAL is constructed by leveraging large language models (LLMs) to generate the high-quality dialogues. To provide the LLMs with detailed guidance, we integrate historical user behavior data with dialogue templates that are carefully designed through the combination of multiple pre-defined goals. LLM-REDIAL has two main advantages. First, it is the largest multi-domain CRS dataset which consists of 47.6k multi-turn dialogues with 482.6k utterances across 4 domains. Second, dialogue semantics and the users’ historical interaction information is highly consistent. Human evaluation are conducted to verify the quality of LLM-REDIAL. In addition, we evaluate the usability of advanced LLM-based models on LLM-REDIAL.
This paper presents FoFo, a pioneering benchmark for evaluating large language models’ (LLMs) ability to follow complex, domain-specific formats, a crucial yet under-examined capability for their application as AI agents. Despite LLMs’ advancements, existing benchmarks fail to assess their format-following proficiency adequately. FoFo fills this gap with a diverse range of real-world formats and instructions, developed through an AI-Human collaborative method. Our evaluation across both open-source (e.g., Llama 2, WizardLM) and closed-source (e.g., GPT-4, PALM2, Gemini) LLMs highlights three key findings: open-source models significantly lag behind closed-source ones in format adherence; LLMs’ format-following performance is independent of their content generation quality; and LLMs’ format proficiency varies across different domains. These insights suggest the need for specialized tuning for format-following skills and highlight FoFo’s role in guiding the selection of domain-specific AI agents. FoFo will be publicly released, contributing a critical tool for advancing LLM evaluation and application.
Text classification is usually studied by labeling natural language texts with relevant categories from a predefined set. In the real world, new classes might keep challenging the existing system with limited labeled data. The system should be intelligent enough to recognize upcoming new classes with a few examples. In this work, we define a new task in the NLP domain, incremental few-shot text classification, where the system incrementally handles multiple rounds of new classes. For each round, there is a batch of new classes with a few labeled examples per class. Two major challenges exist in this new task: (i) For the learning process, the system should incrementally learn new classes round by round without re-training on the examples of preceding classes; (ii) For the performance, the system should perform well on new classes without much loss on preceding classes. In addition to formulating the new task, we also release two benchmark datasets in the incremental few-shot setting: intent classification and relation classification. Moreover, we propose two entailment approaches, ENTAILMENT and HYBRID, which show promise for solving this novel problem.
To capture the semantic graph structure from raw text, most existing summarization approaches are built on GNNs with a pre-trained model. However, these methods suffer from cumbersome procedures and inefficient computations for long-text documents. To mitigate these issues, this paper proposes HetFormer, a Transformer-based pre-trained model with multi-granularity sparse attentions for long-text extractive summarization. Specifically, we model different types of semantic nodes in raw text as a potential heterogeneous graph and directly learn heterogeneous relationships (edges) among nodes by Transformer. Extensive experiments on both single- and multi-document summarization tasks show that HetFormer achieves state-of-the-art performance in Rouge F1 while using less memory and fewer parameters.
In this work, we focus on a more challenging few-shot intent detection scenario where many intents are fine-grained and semantically similar. We present a simple yet effective few-shot intent detection schema via contrastive pre-training and fine-tuning. Specifically, we first conduct self-supervised contrastive pre-training on collected intent datasets, which implicitly learns to discriminate semantically similar utterances without using any labels. We then perform few-shot intent detection together with supervised contrastive learning, which explicitly pulls utterances from the same intent closer and pushes utterances across different intents farther. Experimental results show that our proposed method achieves state-of-the-art performance on three challenging intent detection datasets under 5-shot and 10-shot settings.
Cross-domain Named Entity Recognition (NER) transfers the NER knowledge from high-resource domains to the low-resource target domain. Due to limited labeled resources and domain shift, cross-domain NER is a challenging task. To address these challenges, we propose a progressive domain adaptation Knowledge Distillation (KD) approach – PDALN. It achieves superior domain adaptability by employing three components: (1) Adaptive data augmentation techniques, which alleviate cross-domain gap and label sparsity simultaneously; (2) Multi-level Domain invariant features, derived from a multi-grained MMD (Maximum Mean Discrepancy) approach, to enable knowledge transfer across domains; (3) Advanced KD schema, which progressively enables powerful pre-trained language models to perform domain adaptation. Extensive experiments on four benchmarks show that PDALN can effectively adapt high-resource domains to low-resource target domains, even if they are diverse in terms and writing styles. Comparison with other baselines indicates the state-of-the-art performance of PDALN.
Named entity typing (NET) is a classification task of assigning an entity mention in the context with given semantic types. However, with the growing size and granularity of the entity types, few previous researches concern with newly emerged entity types. In this paper, we propose MZET, a novel memory augmented FNET (Fine-grained NET) model, to tackle the unseen types in a zero-shot manner. MZET incorporates character-level, word-level, and contextural-level information to learn the entity mention representation. Besides, MZET considers the semantic meaning and the hierarchical structure into the entity type representation. Finally, through the memory component which models the relationship between the entity mention and the entity type, MZET transfers the knowledge from seen entity types to the zero-shot ones. Extensive experiments on three public datasets show the superior performance obtained by MZET, which surpasses the state-of-the-art FNET neural network models with up to 8% gain in Micro-F1 and Macro-F1 score.
Mixup is a latest data augmentation technique that linearly interpolates input examples and the corresponding labels. It has shown strong effectiveness in image classification by interpolating images at the pixel level. Inspired by this line of research, in this paper, we explore i) how to apply mixup to natural language processing tasks since text data can hardly be mixed in the raw format; ii) if mixup is still effective in transformer-based learning models,e.g., BERT.To achieve the goal, we incorporate mixup to transformer-based pre-trained architecture, named“mixup-transformer”, for a wide range of NLP tasks while keeping the whole end-to-end training system. We evaluate the proposed framework by running extensive experiments on the GLUEbenchmark. Furthermore, we also examine the performance of mixup-transformer in low-resource scenarios by reducing the training data with a certain ratio. Our studies show that mixup is a domain-independent data augmentation technique to pre-trained language models, resulting in significant performance improvement for transformer-based models.
Review rating prediction of text reviews is a rapidly growing technology with a wide range of applications in natural language processing. However, most existing methods either use hand-crafted features or learn features using deep learning with simple text corpus as input for review rating prediction, ignoring the hierarchies among data. In this paper, we propose a Hierarchical bi-directional self-attention Network framework (HabNet) for paper review rating prediction and recommendation, which can serve as an effective decision-making tool for the academic paper review process. Specifically, we leverage the hierarchical structure of the paper reviews with three levels of encoders: sentence encoder (level one), intra-review encoder (level two) and inter-review encoder (level three). Each encoder first derives contextual representation of each level, then generates a higher-level representation, and after the learning process, we are able to identify useful predictors to make the final acceptance decision, as well as to help discover the inconsistency between numerical review ratings and text sentiment conveyed by reviewers. Furthermore, we introduce two new metrics to evaluate models in data imbalance situations. Extensive experiments on a publicly available dataset (PeerRead) and our own collected dataset (OpenReview) demonstrate the superiority of the proposed approach compared with state-of-the-art methods.
Few-shot Intent Detection is challenging due to the scarcity of available annotated utterances. Although recent works demonstrate that multi-level matching plays an important role in transferring learned knowledge from seen training classes to novel testing classes, they rely on a static similarity measure and overly fine-grained matching components. These limitations inhibit generalizing capability towards Generalized Few-shot Learning settings where both seen and novel classes are co-existent. In this paper, we propose a novel Semantic Matching and Aggregation Network where semantic components are distilled from utterances via multi-head self-attention with additional dynamic regularization constraints. These semantic components capture high-level information, resulting in more effective matching between instances. Our multi-perspective matching method provides a comprehensive matching measure to enhance representations of both labeled and unlabeled instances. We also propose a more challenging evaluation setting that considers classification on the joint all-class label space. Extensive experimental results demonstrate the effectiveness of our method. Our code and data are publicly available.
In this paper, we focus on generating training examples for few-shot intents in the realistic imbalanced scenario. To build connections between existing many-shot intents and few-shot intents, we consider an intent as a combination of a domain and an action, and propose a composed variational natural language generator (CLANG), a transformer-based conditional variational autoencoder. CLANG utilizes two latent variables to represent the utterances corresponding to two different independent parts (domain and action) in the intent, and the latent variables are composed together to generate natural examples. Additionally, to improve the generator learning, we adopt the contrastive regularization loss that contrasts the in-class with the out-of-class utterance generation given the intent. To evaluate the quality of the generated utterances, experiments are conducted on the generalized few-shot intent detection task. Empirical results show that our proposed model achieves state-of-the-art performances on two real-world intent detection datasets.
This paper presents a novel framework, MGNER, for Multi-Grained Named Entity Recognition where multiple entities or entity mentions in a sentence could be non-overlapping or totally nested. Different from traditional approaches regarding NER as a sequential labeling task and annotate entities consecutively, MGNER detects and recognizes entities on multiple granularities: it is able to recognize named entities without explicitly assuming non-overlapping or totally nested structures. MGNER consists of a Detector that examines all possible word segments and a Classifier that categorizes entities. In addition, contextual information and a self-attention mechanism are utilized throughout the framework to improve the NER performance. Experimental results show that MGNER outperforms current state-of-the-art baselines up to 4.4% in terms of the F1 score among nested/non-overlapping NER tasks.
User intent detection plays a critical role in question-answering and dialog systems. Most previous works treat intent detection as a classification problem where utterances are labeled with predefined intents. However, it is labor-intensive and time-consuming to label users’ utterances as intents are diversely expressed and novel intents will continually be involved. Instead, we study the zero-shot intent detection problem, which aims to detect emerging user intents where no labeled utterances are currently available. We propose two capsule-based architectures: IntentCapsNet that extracts semantic features from utterances and aggregates them to discriminate existing intents, and IntentCapsNet-ZSL which gives IntentCapsNet the zero-shot learning ability to discriminate emerging intents via knowledge transfer from existing intents. Experiments on two real-world datasets show that our model not only can better discriminate diversely expressed existing intents, but is also able to discriminate emerging intents when no labeled utterances are available.